COVID-19 disrupted millions of lives all around the world. But the pandemic is the result of a larger disruption, rather than the sole cause. We live in a hyper-connected world, information—and disinformation—travel at the speed of light. Our world is filled with uncertainty brought on by increased complexity and endless disruption.
This is a part of the Digital Revolution, where continous change is the new norm. The problem is the way we manage our institutions—business, education, government—is still largely based on the assembly line era of the Industrial Age.
We need a new way forward.
Disruption Proof shows leaders how to create RAD organizations:
Reslient – able to weather the storms of disruption
Aware – able to take in new information and changing conditions
Dynamic – able to change course rapidly
Join us as we redefine what it means to organize and manage the institutions we depend on in our pursuit of happiness.
5 Elements of RAD
People need a new mindset to deal with pervasive uncertainty. The mindset and requisite behaviors are represented by the 5Es:
Empathy – understand customers, stakeholders and colleagues deeply
Exploration – admit to what’s not known and go in search for answers
Evidence – leverage data and insights to cut through bias
Equilibrium – balance execution and exploration work
Ethics – maintain core values and personal ethics in work
The 5Es apply to everyone, from the front lines to the C-suite. Everyone faces uncertainty, whether R&D inventing what the business looks like in 10 years, HR trying to retain employees, or Sales trying to hit their quarterly numbers.
Empower People. Create Value. Drive Change.
As a society we choose capitalism because it’s a natural way of being and has proven to be the best economic system at creating value for human beings. But companies have forgotten how to compete on value because they haven’t needed to with decades of “laissez-faire” governance.
But the Digital Revolution increases the level of complexity, such that organizations struggle to understand and serve their stakeholders. Leaders know mindset and behavior must evolve, but struggle with “innovation”, “digital transformation”, and endless reorganizations.
Disruption Proof offers a way forward. Leveraging existing organizational abilities, the book offers KASE, 4 phases of transformation to implementing the RAD (resilient, aware, dynamic) mindset:
Kickstart – This is the “Just do it” phase, where getting started is more important than endless planning.
Accelerate – Doubling-down on what is working, while adding formality to the implementation of the new mindset.
Scale – First, a “center of excellence” pushes RAD, creates mechanisms to support it, constructs scaffolding to protect it. Second, business units pull RAD, desiring its energy, speed, and impact.
Endure – The structure of the company evolves to produce RAD, such that it endures leadership changes and external disruptions.
WE ARE LEARNING MACHINES
Since breathing our first breaths we try, fail, try again, until we succeed.
But as adults, we fear failure.
We’re supposed to know.
20th century, Industrial Age business management means:
- hierarchical decision making
- efficiency for financial efficiency’s sake
- optimized execution
But we’re not in the Industrial Age anymore.
Dealing with the uncertainty and complexity of the 21st century requires a new mindset.
We must (re)embrace our learning nature.